Help Center
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Frequently asked questions
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Payout and claiming a reward
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Reward
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Is it possible to receive a reward retroactively?
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My reward has not been registered. What should I do?
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My reward has been rejected. What should I do?
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How to create a Support Request?
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When will my Support Request be processed?
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Why is my reward pending?
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When will my reward be ready to payout?
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Why has my reward been rejected?
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Why has my reward not been registered?
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My reward has been registered with a wrong amount. What should I do?
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Why does the amount of my reward change?
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What is cashback? Can I shop through Aklamio and receive the rewards myself?
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How to get a cashback reward?
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How to get a referral reward?
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Is it possible to receive a reward retroactively?
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User account
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How can I log in to my user account?
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How can I confirm my user account?
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How can I change my password?
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I forgot my password. What should I do?
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Why is my new password not being accepted?
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What is my password?
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How can I change my email address?
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How can I delete my user account?
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How can I unsubscribe from the Newsletter?
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How can I log in to my user account?
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How does Aklamio work?
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I received an email from Aklamio to submit my reward claim via a link. How does this work?
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How can I contact Aklamio's Customer Support Team?
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Who or what is Aklamio?
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How does Aklamio work?
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I received a referral link. What should I do next?
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What do I have to pay attention to, before I make a recommendation or cashback?
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Reward conditions
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What does the "last cookie" mean?
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How to disable adblockers?
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How to activate cookies?
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I received an email from Aklamio to submit my reward claim via a link. How does this work?
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