If you would like to reset your password:
1. Visit the respective partner’s portal. By 'partner', we mean the brand that is collaborating with us on the reward program. To find the portal for our reward program, visit the partner’s official page and go to the rewards section, which will be labeled ‘powered by Aklamio’.
2. Locate the 'Sign In' button (usually at the bottom of the page).
3. Use the 'Forgot your password?' option.
4. Enter the email address associated with your user account for the reward program and click the 'Request new password' button.
5. You will receive an email from us with a link to choose a new password. Follow the link to select your new password. Please note that once the password reset link is generated, it will only be valid for the next 24 hours.
Haven’t received the email? Please check your spam folder and email settings.
Is your new password not being accepted? Your password should be at least 8 characters long and include at least 3 of the following: an uppercase letter, a lowercase letter, a digit, and a special character (+, !, &, etc.). Please make sure your password meets these requirements.