Getting Started

Earning rewards made simple

Many brands offer rewards for referrals, cashback, or other incentives—and Aklamio provides the technology that makes those programs run smoothly. If you’ve received a reward, it’s because the brand you engaged with has partnered with us to manage their incentive program.

 

How can you earn rewards?

The way you earn rewards depends on the brand’s program. Some common types of rewards include:

• Referral Rewards – Some brands offer rewards when you refer others to shop with them. If someone makes a purchase using your referral link, you may receive a reward based on the brand’s terms.
• Cashback Rewards – Some brands provide cashback when you shop through their program. To receive your reward, follow the steps outlined in the brand’s promotion.
• Other Incentives – Brands may run special promotions, such as bonuses for signing up, making repeat purchases, or engaging in specific activities. The reward type and conditions depend on the brand’s offer.

 

How do you receive your rewards?

Each brand determines how rewards are issued. Depending on the program, your reward may be provided as:

💰 Cash Payouts – Sent securely to your bank account or PayPal.
🎟 Vouchers – Redeemable with select retailers.
🌱 Sustainability Contributions – Some brands dedicate rewards to tree planting or other environmental initiatives.
💙 Charity Donations – Certain programs donate rewards to meaningful causes on your behalf.

 

Why am I receiving my reward through Aklamio?

Aklamio is the technology provider that powers the reward programs of many leading brands. We don’t decide the type of reward or the conditions of the program—that’s up to the brand running the promotion. Our job is to ensure that rewards are tracked, processed, and delivered securely and efficiently.

✔ A seamless experience – Brands trust Aklamio to make rewards easy for their customers.
✔ Secure & transparent – Track your reward status and receive payouts through trusted methods.
✔ No extra steps – If you've earned a reward, we'll help make sure you receive it without hassle.

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To be eligible for a reward, it's essential to follow all the steps and conditions outlined on the partner’s portal. By 'partner,' we mean the brand that is collaborating with us on the reward program. Each reward program may have specific requirements, such as completing certain actions, meeting purchase conditions, or fulfilling other criteria.

 

Here's how to ensure you secure your reward:

Make sure to carefully read and follow all instructions provided on the partner’s portal. Ensure that you fulfil all specified requirements, whether it's sharing a referral, using a unique link to complete the purchase, or ordering a qualifying product. Any missed steps could affect your eligibility.

Please note:

1. Our rewards usually get tracked by using cookies. Therefore, cookies must be allowed in your browser. How to activate cookies?

2. Adblockers have to be deactivated. How to disable adblockers?

3. Do not open any other windows or tabs when ordering through the link from Aklamio. Do not leave any windows open in the background.

4. Finalise your purchase without interrupting the checkout process. Keep in mind that using other discounts simultaneously may result in the rejection of your reward.

By adhering to these tips, you'll increase your chances of successfully securing your reward. All information regarding the specific reward program is available on the relevant partner's portal.

 

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The way you earn rewards depends on the brand’s program. Some common types of rewards include:

• Referral Rewards – Some brands offer rewards when you refer others to shop with them. If someone makes a purchase using your referral link, you may receive a reward based on the brand’s terms.
• Cashback Rewards – Some brands provide cashback when you shop through their program. To receive your reward, follow the steps outlined in the brand’s promotion.
• Other Incentives – Brands may run special promotions, such as bonuses for signing up, making repeat purchases, or engaging in specific activities. The reward type and conditions depend on the brand’s offer.

 

Each brand we work with determines how rewards are issued. Depending on the program, your reward may be provided as:

💰 Cash Payouts – sent securely to your bank account or PayPal.
🎟 Vouchers – redeemable with select retailers.
🌱 Sustainability Contributions – some brands dedicate rewards to tree planting or other environmental initiatives.
💙 Charity Donations – certain programs donate rewards to meaningful causes on your behalf.

 

Details about the available rewards, including the cash reward amounts, can be found on the respective partners' portals (by 'partner', we mean the brand that is collaborating with us on the reward program). Each partner determines the reward amounts for specific products and offers. The amount of the reward typically depends on the exact order date, the product or offer purchased, and the general terms and conditions. All information regarding the specific reward program is available on the relevant portal.

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Creating a unique reward link is simple and can be done directly through the portals of our partners (brands collaborating with us on the reward program). Here’s how to do it:

Find the relevant reward portal

To find the portal for our reward program, visit the partner’s official page and go to the rewards section, which will be labeled ‘powered by Aklamio’.

 

Understand the importance of the link

By creating and using this unique link to complete the purchase, you move closer to becoming eligible for rewards tied to our reward programs, as this is a key requirement for most of them.

 

Locate the link creation button

You’ll find a button allowing you to create a unique link on the partner's portal. It is usually labeled as:

• “Refer now” (or similar) for referral programs
• “Earn cashback” (or similar) for cashback programs.

 

Generate your unique link

Click the relevant button and follow the on-screen instructions to generate your unique link. Please note: for referrals, some partners allow you to choose whether to keep the full reward for yourself, share the reward with your friend, or give the entire reward to your friend (upon reward confirmation). Once generated, copy the link.

 

Share your link

• For referral programs, share the link via email, social media, or any platform of your choice.
• For cashback programs, use the link to complete your own purchase.
• For other incentives, follow the instructions provided in the portal.

 

Provide the correct email address for referrals

• If you're referring someone, make sure to provide your email address when creating the unique link
• The person following your referral link will be prompted to enter their own email address later in the process.

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Some of our partners (brands collaborating with us) offer a contract buyout, allowing you to terminate your contract before its original end date in exchange for a buyout fee.

Here's how it works:

You will need to fill out the contract buyout form to ensure the reward is registered. Once the corresponding reward (cash amount) is confirmed by the partner, you can request the payout through your reward account powered by us. For more instructions, please visit the relevant partner's portal and refer to the following articles:

• When do I receive my reward?
• How to request a bank payout?
• How to request a PayPal payout?

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For some partners (brands collaborating with us on the reward program), rewards can only be registered through a claim form. If this is the case, you'll be informed you accordingly; you'll receive an email enabling you to access the claim form that needs to be filled out to ensure the reward registration and validation (see below example). 

1. Why do I need to submit my “Order number” and other order details to Aklamio?

Your merchant has partnered with Aklamio for referral rewards or cashback processing and fulfilment. Aklamio collects order details on behalf of your merchant to process reward claims.

 

2. Where can I find my “Order number” or “Order reference”?

This is your unique order identifier, usually found in the order confirmation email sent by your merchant when you placed your order.

 

3. What is my “Order date”?

The date you placed your order, which can usually be found in the order confirmation email sent by your merchant.

 

4. Why is my product not shown in the dropdown list on the claim form?

The most common reason is that the product you purchased is not eligible for the reward you're trying to claim.

 

5. Why is my reward claim form no longer accessible?

Your claim validity period has ended, or you have already used your link to claim for a product previously. Currently, our claim links are limited to one-time use.

 

6. I haven’t received my claim email. How can I get help?

Please contact Aklamio’s Customer Support Team using the contact form below, specify which merchant is running your promotion, and request a new claim link to be sent to you.

 

7. When will I receive the reward?

If the reward has been correctly registered in your user account, it will be verified by the responsible partner, and you will be notified by email once it has been validated. The time it takes to process your reward depends on the partner handling your purchase. Each partner has its own timeline for validating rewards, which typically ranges from a few weeks to a few months, depending on factors such as service activation and the cancellation period. Please visit the partner's portal to check the estimated processing time for the specific reward program. For further details, please see When do I receive my reward?

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