If you believe the reward amount is incorrect after it has been approved by our partner (the brand collaborating with us on the reward program), please follow the steps below:
1. Verify the amount: The reward amount is determined by the order date, the product or offer purchased, and the applicable terms and conditions. Some of our partners may also run time-limited campaigns offering higher reward amounts. Please ensure the amount is indeed incorrect.
2. Contact us: If you have verified that the amount is incorrect, please reach out to us using the contact form below, and we will assist you.
3. Provide proof: Please note that we may ask you to provide proof of purchase, including the exact order date and details of the product or offer purchased.