Cash Payouts

If you participated in a program offering cash rewards, you can request a payout through your user account once the reward is confirmed by the relevant partner (the brand collaborating with us on the reward program).

To request a bank payout:

1. Log in to your user account (see How to log in?).

2. Click 'Balance' in the navigation bar (at the top left of the page on desktop, or at the bottom of the screen on mobile), then click the 'Withdraw money' button.

3. Under 'Choose payout method', select 'Bank transfer' and click 'Continue'.

4. Provide the details requested in the form.

5. Enter the 6-digit code we sent to your email (or click 'Use password instead' to enter your Aklamio password) and click 'Submit payout' to confirm your payout request.

Important information

• Availability: Bank payouts are only available within the SEPA region, Australia or the U.S. If you are outside these regions, please choose PayPal as your payout method. If the bank payout method is not offered in a specific reward program, this will be indicated on the respective partner’s portal.
• Ensure correct bank details: Double-check your bank account details before submitting the form. If the information is incorrect, the processing bank won’t be able to complete the transfer.
• Payout confirmation: You will receive an email confirming your payout request.
• Processing time: The processing of your request will take up to 2 business days.
• Minimum balance requirement: You must have at least 1 EUR/CHF/GBP/USD/AUD/CAD confirmed in your account to request a payout.
• Bank fees: In almost all cases, no fees are applicable. Bank transfers to foreign countries (outside the country of the promotion you have taken part in) may include processing fees, depending on the bank. Please inquire with your bank if such fees apply.

If you participated in a program offering cash rewards, you can request a payout through your user account once the reward is confirmed by the relevant partner (the brand collaborating with us on the reward program).

To request a PayPal payout:

1. Log in to your user account (see How to log in?).

2. Click 'Balance' in the navigation bar (at the top of the page on desktop, or at the bottom of the screen on mobile), then click the 'Withdraw money' button.

3. Under 'Choose payout method', select 'PayPal' and click 'Continue'. If you haven't connected your PayPal account to your reward account yet, please follow the instructions in this article.

4. Enter the 6-digit code we sent to your email (or click 'Use password instead' to enter your Aklamio password) and click 'Submit payout' to confirm your payout.

Important information

• Availability: If the PayPal payout method is not offered in a specific reward program, this will be indicated on the respective partner’s portal.
• Ensure your account is active: Make sure the connected PayPal account is still active; otherwise, your payout will fail.
• Payout confirmation: You will receive an email confirming your payout request.
• Processing time: The processing of your request will take up to 2 business days.
• Minimum balance requirement: You must have at least 1 EUR/CHF/GBP/USD/AUD/CAD confirmed in your account to request a payout.

How to connect your PayPal account with your reward account:

1. Log in to your user account (see How to log in?).

2. Click 'Settings' in the navigation bar (at the top left of the page on desktop, or at the bottom of the screen on mobile).

3. In the 'Payment information' section, click the 'Connect with PayPal' button.

4. Log in with your PayPal details.

Your PayPal account will now be connected to your reward account. If you have issues connecting your PayPal account, please refer to this article.

How to disconnect your PayPal account from your reward account:

1. Log in to your user account (see How to log in?).

2. Click 'Settings' in the navigation bar (at the top left of the page on desktop, or at the bottom of the screen on mobile).

3. In the 'Payment information' section, click the 'Disconnect' button next to PayPal.