Account Management

Your user account with us is created when you first participate in one of our reward programs. You will receive an email with a link to confirm your user account. Please follow the instructions in the link. Once confirmed, you can access your user account and review your rewards at any time.

If you no longer have access to the original confirmation email, please use the link below to request a new confirmation link:
https://wallet.aklamio.com/en#route=resend_confirmation 

Enter the email address you used to register with us, and you will receive a new email with the confirmation link. Please check your spam folder, as the email may have landed there.

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The email address associated with your reward account can only be changed by our Customer Support Team. If you would like to request a change, please reach out to us using the contact form below, and we will assist you.

Please note that we can only process the request if it is sent from the email address you have registered with us (the one used to create your reward account).

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If you would like to unsubscribe from our newsletter:

1. Log in to your user account (see How to log in?).

2. Navigate to the menu option (top right corner), click the arrow and select 'Settings'.

3. Go to the 'Change email settings' section and untick the corresponding box.

4. Click 'Change email settings' to save your changes.

Please note: if you untick all boxes, you will no longer receive notifications regarding the validation of your reward.

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We're very sorry to hear that you want to leave Aklamio, but we respect your decision. To delete your user account:

1. Log in to your user account (see How to log in?).

2. Navigate to the menu (top right corner), click the arrow, and select 'Settings'.

3. You will see a button allowing you to delete your account.

4. Confirm this action by entering your password.

Please note: If you have any outstanding or unpaid rewards, they will no longer be available after account deletion. Please wait for confirmation of your reward and request a payout before deleting your user account.

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