Why is my reward pending?

If your reward has been registered correctly, it will be displayed as pending on your user account (orange colour). As long as the reward is pending, it is still being verified by our partner. The reward is pending until our partner confirms that all conditions have been met and validates it. Once your pending reward has been confirmed, it is ready for payout (green colour). We will inform you about this via email.

When will my reward be ready for payout?